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Isp It Project Manager (Interim)

Bradford
Permanent

Posted

Position: Isp It Project Manager

Location: Hall Ings, Bradford, BD1 1HX

Start Date: ASAP

Contract Duration: 3+ Months

Working Hours: 37 hours per week (9:00-17:00)

Pay Rate: £ 25.54 per hour

Job Ref:  (phone number removed)

Job Purpose

The Project Manager will work within IT Services to lead and support project delivery and programme management activities. The role involves working closely with internal stakeholders and customers to understand business needs, develop solutions, and deliver IT projects effectively.

The post holder will contribute to the Programme Management Office (PMO), ensuring projects are delivered on time, within budget, and to agreed quality standards. The role also supports continuous improvement, service excellence, and the adoption of effective project and programme management practices across the Council.

Job Responsibilities

Project Delivery & Leadership

Lead and manage IT projects from initiation through to completion

Manage the full project lifecycle including planning, delivery, and closure

Ensure projects are delivered on time, within budget, and to required quality standards

Provide leadership to project teams and contribute to the wider IT Services management team

Deputise for the Planning and Finance Service Manager when required

Business Analysis & Solution Development

Work with customers and stakeholders to analyse business problems

Translate business needs into clear and structured requirements documentation

Develop and support delivery of practical and effective IT solutions

Identify opportunities to improve efficiency and service delivery across the Council

Programme & PMO Support

Provide PMO support including programme planning, resource allocation, and budget monitoring

Produce regular programme and project status reports for management and stakeholders

Support project analysts and provide direction where required

Maintain and improve project management standards, methodologies, and governance frameworks

Stakeholder Engagement & Communication

Build and maintain strong working relationships with internal and external stakeholders

Communicate effectively at management level across the organisation

Provide updates, reports, and presentations on project progress and risks

Support customer engagement to ensure service excellence

Service Improvement & Governance

Contribute to continuous improvement of IT Services processes and delivery

Ensure compliance with ITIL service management processes

Use IT service management tools to accurately record and track data

Support investigation and resolution of system and service issues

Ensure accurate and up-to-date service documentation is maintained

Data, Security & Compliance

Manage highly sensitive and confidential information in line with data protection requirements

Ensure compliance with legislation including DPA, FOI, and safeguarding requirements where applicable

Ensure appropriate governance, controls, and documentation are in place for all projects

Additional Responsibilities

Stay updated on emerging technologies and recommend service improvements

Support less experienced colleagues through guidance and knowledge sharing

Carry out any other duties appropriate to the grade

Person Specification

Essential Knowledge & Qualifications

Degree or equivalent qualification in a relevant discipline or equivalent professional experience

Recognised project management qualification or equivalent experience

Strong knowledge of project and programme management methodologies including:

PRINCE2

MSP

Agile

Understanding of ITIL framework and service management principles

Advanced fluency in English for complex communication and stakeholder engagement

Essential Experience

At least 3 years’ experience in a senior ICT environment or 5+ years equivalent experience

Minimum 2 years’ experience managing staff, projects, or a function

Proven experience delivering full project lifecycles successfully

Experience working in or supporting a Programme Management Office (PMO)

Experience working with customers and stakeholders to deliver IT solutions

Experience producing reports, documentation, and management information

Essential Skills & Competencies

Strong leadership and team management skills

Ability to prioritise workloads and manage multiple complex projects

Excellent analytical and problem-solving skills

Strong decision-making capability under pressure

Ability to communicate effectively with senior stakeholders

High level of organisation and planning ability

Ability to develop practical solutions to complex business problems

Strong customer service focus and stakeholder management skills

Ability to work collaboratively across multiple teams and disciplines

Behavioural & Management Competencies

Effective performance management of teams and workloads

Strong communication skills (written, verbal, and interpersonal)

Structured and analytical problem-solving approach

Ability to operate with dignity, respect, fairness, and impartiality

Strategic awareness and alignment with organisational priorities

Leadership capability to motivate teams and drive performance

Commitment to continuous improvement and service excellence

Strong project and programme governance understanding

Corporate Requirements

Commitment to confidentiality, data protection, and information governance

Compliance with Council policies, procedures, and legislative requirements

Commitment to equality, diversity, and inclusion

Ability to work within health and safety policies and organisational standards

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Job Type: Permanent

Job ID: 1276000000000016951

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